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对话GITF展商——乐享环球:推出签证小程序及老年人出游保障体系, 打造“好玩”有保障产品

来源: 日期:2019-03-29

 推出签证小程序及老年人出游保障体系
打造“好玩”有保障产品


Launch a WeChat Mini Program Helping Users Apply for a Visa (Speedy Visa) with an Integrated Travel Security System for the Elderly, in Order to Create a “fun” Guaranteed Product.

 


对话乐享环球
A Conversation with Global fun.Travel


梁嘉威
乐享环球总经理

Q: 对中国境内外旅游市场的消费趋势有怎样预期?今年会重点推广哪些产品线路?
Q: What do you think about the trends of inbound & outbound tourism market in 2019? What are the highlighted promotions?

A:出游人数的增幅放缓成为现实,但境外旅游的热潮一直未减,2019年境外旅游这个高端市场还会继续增长,以此为依托的自由行产品仍有非常大的空间。第二个明显的趋势就是老龄化,这一领域的供给缺口依旧巨大,与养老相关的旅游休闲的更深层次的开发有待拓展。对此,我们推出了微信签证小程序“乐享速签”为解决自由行客人的需求。另外我们正在打造老年人出游保障体系,分出团前中后不同场景,为客人以及其家人提供实时互动及交流。今年我们会打造更多以“好玩”为前提的产品分类。例如宿务出海追逐鲸鲨,寻找沙丁鱼风暴;芽庄体验顶级SPA,豪叹星级美食;阳朔学制大片,手机短视频教学等。在接待标准和保障方面,稳定且有口碑供应商资源是我们公司这方面的保障。截止今年1月我们整体的出游返后咨询满意度达95%。此外还会带来更多一价全包的旅游线路。
A:The high-end market for outbound tourism will continue to grow, and there is still a lot of room for independent tourism products. The second obvious trend is aging. The supply gap in this area is still huge. The further development of senior aged tourism is to be expanded.In this regard, we launched a WeChat Mini Program of online visa - “Speedy Visa", which is to meet the needs of independent tourists. In addition, we are building an elderly travel security system, which is divided into different stages including before, in the middle and after the package tour to provide real-time interaction and communication for customers and their families.We will create more product categories based on fun. For example, sail on Cebu’s sea to chase whale sharks and search for sardine run. Experience the top spa and enjoy the star-rated cuisine in Nha Trang. Learn to make mobile short videos in Yangshuo. In terms of hospitality standards and security, our stable and word-of-mouth supplier resources are the guarantee of our services. As of this January, our overall travel satisfaction survey has reached 95%. In addition, it will bring more all-inclusive travel routes, so that guests can rest assured from signing up to returning.


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杨骏杰 先生
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Fion.shen@hmf-china.com
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020-86266696*8003
Terry.wang@hmf-china.com

参观联系人:
陈恒鋆 先生
020-86266696*8011
Jensen.chen@hmf-china.com
梁升好 女士
020-86266696*8010
Grace.liang@hmf-china.com

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